Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit, browse, and use damascuscashmere.shop and make purchases.

1. Information Collection

When you visit this website, submit an order, fill in contact information, or communicate with us, we may collect the following information as needed for our business:

Name
Shipping address and contact information

Email address

Order and transaction information

Website browsing, device, and technical information

Other information you voluntarily submit

We will only use the relevant information to the extent necessary to provide website services, process orders, communicate with customers, provide after-sales service, and fulfill relevant legal obligations.

2. Information Use

We may use the collected information to:

Process and confirm your orders;

Provide goods and related customer service;

Process payments and refunds;

Respond to your inquiries and requests;

Improve website functionality and user experience;

Prevent fraud, abuse, and unauthorized activities;

Fulfill obligations required by applicable laws and regulations.

Unless required by law or necessary to complete the relevant services, we will not use your personal information for purposes unrelated to the above.

3. Payment Information

If you make payments through this website, the relevant payment information may be processed by third-party payment service providers in accordance with their own privacy policies and security standards. We generally do not directly store complete bank card numbers, bank account passwords, or other sensitive payment credentials.

4. Information Sharing

To provide website and order-related services, we may share necessary information with the following types of service providers to the extent necessary:

Payment service providers;

Delivery and logistics service providers;

Website hosting and technology service providers;

Customer service and order processing service providers;

As required by laws, regulations, or government agencies.

We will not sell your personal information, nor will we sell or rent your personal information in any way unrelated to the purposes described in this Privacy Policy.

5. Cookies and Technical Information

This website may use cookies and similar technologies to maintain the normal operation of the website, remember user preferences, analyze website usage, and improve services.

You can manage or restrict cookies through your browser settings, but this may affect some website functions.

6. Information Retention

We will retain relevant personal information as needed for business operations and as required by applicable laws. When relevant information is no longer needed, we will delete, anonymize, or process it securely in accordance with applicable laws and circumstances.

7. Information Security

We will take reasonable technical and administrative measures to protect personal information from unauthorized access, use, modification, disclosure, or loss. However, no method of internet data transmission and electronic storage can guarantee absolute security.

8. Your Privacy Rights

Under applicable laws in your region, you may have the right to access, correct, delete, restrict processing, or obtain copies of your personal information.

If you wish to exercise these rights or have any questions about our privacy policy, please contact us using the contact information published on the website.

9. Third-Party Websites

This website may contain links to third-party websites or services. Third-party websites have independent privacy policies and data processing rules, and we are not responsible for their privacy practices. We recommend that you read their privacy policies before using any third-party services.

10. Clearance Sale Special Note

Due to continuous losses, the merchant has decided to clear out existing inventory at a loss.