- When will my order be processed?
We will process your order and arrange shipment on the same day after you complete payment.
- Where will the goods be shipped from?
All orders are shipped from the United States.
- How long will it take for my order to arrive?
Orders are expected to arrive within 0-1 days of shipment. Actual delivery time may be affected by carrier, weather, traffic conditions, and other logistical factors.
- Can I request a return?
Yes. Eligible orders can be returned within 30 days of receipt. Please see our Return and Refund Policy for specific requirements.
- How long does it take to process a refund?
After completing the return review and confirming that the refund meets the applicable conditions, we will typically process the refund within 3 business days. Actual arrival time may vary depending on the processing time of the payment institution or bank.
- What should I pay attention to when placing an order?
Please confirm the recipient’s name, contact number, complete shipping address, and order information before submitting your order to avoid delivery issues due to incorrect or incomplete information.